HeyGen Avatar Consent Tiers (Webcam, Pre-recorded, Waiver)

Properties

kind: provider-policy
target: voice-and-likeness
jurisdiction: HeyGen (industry)
mechanism: HeyGen's Avatar Consent API defines three escalating consent mechanisms for digital-twin avatars: Level 1, the subject records a short consent statement on camera through HeyGen's hosted consent page, available to all customers; Level 2, a pre-recorded consent video is submitted instead, limited to enterprise whitelisted accounts; Level 3, consent collection is waived entirely for enterprise accounts that have signed an indemnity agreement. Consent applies only to digital-twin avatars; photo avatars and prompt-to-avatar characters, which depict no real identifiable person, do not require it.
status: active
owns: Distinct from elevenlabs-voice-clone-policy by offering a contractual waiver tier: enterprise accounts with a signed indemnity agreement can skip consent collection entirely, rather than every clone requiring the ElevenLabs model of self-account verification by the voice owner.
source: HeyGen Avatar Consent Tiers (Webcam, Pre-recorded, Waiver)
notes: Full tier structure per the same doc: Level 1 (webcam recording, all customers), Level 2 (pre-recorded video upload, enterprise-only whitelisted accounts), Level 3 (waiver, enterprise-only with signed indemnity agreement). Related and consistent: HeyGen's Biometric Privacy Notice (heygen.com/biometric-privacy-notice) states biometric information, specifically face geometry and, where applicable, voiceprint data, is collected only after presenting a request for consent, and for EEA/UK/Switzerland residents is permanently destroyed within 60 days of avatar deletion or account termination. No confirmed date of introduction or last update was found for either document; not confirmed as a change within the 2026-07-27 to 2026-08-05 window. Included as backfill given the catalogue currently tracks only one provider-policy entry (ElevenLabs).

Provenance

Source: https://developers.heygen.com/docs/avatar-consent

Properties

kind

provider-policy

target

voice-and-likeness

jurisdiction

HeyGen (industry)

mechanism

HeyGen's Avatar Consent API defines three escalating consent mechanisms for digital-twin avatars: Level 1, the subject records a short consent statement on camera through HeyGen's hosted consent page, available to all customers; Level 2, a pre-recorded consent video is submitted instead, limited to enterprise whitelisted accounts; Level 3, consent collection is waived entirely for enterprise accounts that have signed an indemnity agreement. Consent applies only to digital-twin avatars; photo avatars and prompt-to-avatar characters, which depict no real identifiable person, do not require it.

status

active

owns

Distinct from elevenlabs-voice-clone-policy by offering a contractual waiver tier: enterprise accounts with a signed indemnity agreement can skip consent collection entirely, rather than every clone requiring the ElevenLabs model of self-account verification by the voice owner.

source

HeyGen Avatar Consent Tiers (Webcam, Pre-recorded, Waiver)

notes

Full tier structure per the same doc: Level 1 (webcam recording, all customers), Level 2 (pre-recorded video upload, enterprise-only whitelisted accounts), Level 3 (waiver, enterprise-only with signed indemnity agreement). Related and consistent: HeyGen's Biometric Privacy Notice (heygen.com/biometric-privacy-notice) states biometric information, specifically face geometry and, where applicable, voiceprint data, is collected only after presenting a request for consent, and for EEA/UK/Switzerland residents is permanently destroyed within 60 days of avatar deletion or account termination. No confirmed date of introduction or last update was found for either document; not confirmed as a change within the 2026-07-27 to 2026-08-05 window. Included as backfill given the catalogue currently tracks only one provider-policy entry (ElevenLabs).