- vendor
- ElevenLabs
- whatItIs
- Omnichannel conversational AI platform with ultra-low-latency TTS, voice cloning, and multilingual agent deployment.
- hosting
- managed-only
- pricingModel
- freemium + enterprise contracts
- modelProviders
- proprietary ElevenLabs voice + third-party LLMs
- stateModel
- memory across phone, chat, email, WhatsApp
- toolModel
- workflow management + guardrails + behavioral controls
- includesBrowser
- false
- includesMemory
- true
- longRunning
- long sessions
- hitlSupport
- true
- observability
- analytics dashboard (resolution rates, A/B testing)
- maturity
- ga
- launched
- 2024
- notes
- 70+ language support; emotional control in TTS. Music v2 + Expressive Agents in 2026.
